TAKING INTO ACCOUNT THE EPIDEMIOLOGICAL SITUATION DUE TO THE COVID-19 PANDEMIC AND WITH THE AIM OF PRESERVING THE HEALTH OF THE PEOPLE WHO COME TO THE CONSULATE AND THE PERSONNEL WHO WORKS THEREIN, FROM THE 1/4/2020 THE FOLLOWING MEASURES WILL BE TAKEN:
1.- PEOPLE WILL BE ATTENDED BY APPOINTMENT PRIOR TO REQUEST THROUGH THE TELEPHONE: 592 225 1881
2.- ONLY THE EMERGENCY CASES WILL BE ATTENDED WITHOUT PRIOR APPOINTMENT, WHO SHOULD CONVEY THEIR SITUATION TO THE SECURITY GUARDS OF THE FACILITY AND THE CONSUL WHO WILL DECIDE THEIR IN-PERSON PROCESS OR NOT.
3.- THE PROCEDURES WILL BE RECEIVED WITH THE PAYMENT OF THE SERVICE, WHICH WILL BE DELIVERED SUBSEQUENTLY, AND WILL BE PERFORMED ACCORDING TO THE SERVICE REQUESTED, ALL WHICH WILL BE INFORMED AT THE TIME OF THE ACT.
4.- QUESTIONS ABOUT THE STATUS OF THE REQUESTED PROCEDURES WILL ONLY BE ACCEPTED THROUGH THE TELEPHONE LINE.
5.- THE HAND HYGIENIZATION STANDARDS AND TEMPERATURE TAKING ARE MAINTAINED FOR ALL PEOPLE WHO ENTER THE DIPLOMATIC FACILITY, AS WELL AS ONE CLIENT ASSISTANCE AT A TIME.