Importance of using non-personal procedures

Ottawa, March 17, 2020 .- Considering the epidemiological situation that exists at the moment, we suggest users of our services make optimal use of the non-personal service: EMAIL and Postal Mail when in need of our consular services. The necessary conditions are in place to guarantee all services (except new passports, notarized documents and citizenship applications) through non-personal procedures.

In case you decide to do the process personally, here you can find some health measures implemented in our Consular Office in Ottawa that should contribute to the safety of users who come for different services and our staff: